Forums allow you you to communicate directly with other Second Wind members and receive their advice or guidance on any topic. This is a great way to tap into the power of our community which includes thousands of agency principals and employees.
We've decided it is time to formalize our Standard Operating Procedures. Has anyone used any tools that make this process easier? I would welcome suggestions on software and/or template sources as much of this feels like I must be reinventing the wheel :0/
When you say you are looking to formalize SOP are you looking for a location to store? We are in the early phases of using a tool called Trainual, it allows you to document processes, assign to titles, and create basic quizzes to test understanding. Hope that helps.