Our Strata contract renews in July and we have used the software since 2001. As you know an automatic 10% renewal rate comes with automatic renewal. I've spoken to our rep to see if we can get this reduced as we do not have any other vendor that charges a 10% increase for services annually. I am told the only way to get a reduction to 6% annually is with a multi-year agreement. In today's business world, I shy away from multi year contracts. I just don't feel this increase is warranted especially based on the longevity of our relationship. I'm venting here but also wondering if any of you use Strata and if you are experiencing the same. Thanks in advance for any info you can share. Peggy
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