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FAQs

What does my ZOOM fee include?

Your ZOOM fee includes all materials, continental breakfast, lunch and two snack breaks during the seminar.

Are hotel, airfare and transportation included?

Hotel and airfare are not included in the ZOOM fee. Attendees are responsible for making their own travel, transportation and lodging arrangements. Second Wind typically has room blocks reserved for ZOOM attendees at the venue.

What time does ZOOM begin?

ZOOM meetings begin at 8:00 am with a continental breakfast and end around 4:30 each day.

How many attendees do you typically have?

ZOOM meetings typically consist of 10-13 agency principals and key managers from non-competing areas.

What happens if I cancel my ZOOM reservation?

For cancellations of paid reservations received prior to 72 hours before the start of the seminar, any fees paid are not refundable, but will be credited toward any future ZOOM meeting/seminar or applied to any Second Wind publication or service purchased within one (1) year from the date of the seminar/meeting. Substitutions are allowed. Cancellations received within 72 hours of the start of a seminar will not be credited.

What is the ZOOM dress code?

Dress is business casual. For those of you who tend to be chilly, you may want to bring a light sweater. We are unable to control the temperature in the meeting room and they typically keep the temperature turned down slightly.

Do I need to bring anything with me?

There is nothing specific you need to bring to the seminar. All materials will be provided upon arrival.