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lead management

Do Programs, Not Projects

Second Wind
12/19/2025


We speak constantly of the need for agencies to become strategic marketing partners with their clients and not just suppliers of projects. Fine, you say, couldn't agree with you ...

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7 Tips for Spotting Prospects Who Are Just Window-shopping

Second Wind
8/19/2025


Tire-kickers, time-wasters, window-shoppers. Call them what you will. They are the bane of the small and mid-sized agency, eating up time and resources that would be better spent on serious ...

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Curate New Business Prospects, and Clients

Deborah Budd
2/10/2024

We often write about the nitty-gritty lead qualification process, but curation is a different approach than merely running down the checklist. It implies deeper consideration of the benefits that you ...

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