Each year, Second Wind surveys member agencies on a wide range of topics including sales figures, gross income, operating expenses, salaries, hourly rates, best practices and much more. We tabulate the data and publish the results in the Second Wind Annual Survey Report.
This survey allows your agency to compare your data with the average data of other Second Wind agencies. This is the most complete survey of smaller to midsize agencies that exists today. It’s one of the reasons membership in Second Wind is so valuable. The survey is a wonderful agency management tool, immediately pointing to areas where your operation is strong, and where it may need improvement. In the past, some of our members have put this data into spreadsheets, aligned these results with their own numbers, and developed this information into useful analytical tools.