MOST READ

Most Read

Fifty Years of Beauty: What Apple Gave Us

Jennifer Mikes
4/2/2026


Fifty years ago, on April 1, 1976, a date that sounds more like a punchline than a beginning, Steve Jobs and Steve Wozniak, better known as Woz, started something in ...

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Be Bold When Promoting Your Agency to Stand Out and Win

Second Wind
3/31/2026


Let’s face it: competition in the agency world has never been more intense. With low barriers to entry, the number of players continues to grow. Every time a client ...

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What Does Great Account Leadership Mean Now?

Second Wind
3/24/2026

 

At a recent Second Wind Jam Session, we asked agency owners and account leaders to weigh in on a timely question: What does great account leadership mean now? The conversation ...

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Agency Pulse 2026: Pipeline Challenges and AI Adoption

Second Wind
3/11/2026


The results of our 2026 Agency Health & Growth Check are in, and one thing is clear, agencies are moving quickly with AI, but the old challenge of keeping a steady ...

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Account Service Is Where Agency Performance Is Won or Lost

Second Wind
3/3/2026


Account service is where most agency financial results are actually decided. Not in the pitch. Not in the creative reveal. But in the everyday moments when scope is clarified, priorities ...

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State of the Industry: Small to Midsize Agencies in 2026

Second Wind
2/27/2026


Small and midsize agencies are navigating a unique mix of opportunity and pressure in 2026. Technology continues to drive efficiency and expand capabilities, yet many firms are managing tighter client ...

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Profitability Is a Team Sport

Second Wind
2/26/2026


Financial success in an agency can no longer rest solely with the principal or controller. There are simply too many opportunities to make or lose money throughout the workflow. In ...

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Reverse Benchmarking: How Smart Agencies Find Growth by Looking Elsewhere

Second Wind
2/25/2026


Most agencies benchmark themselves the same way. They compare revenue year over year. They watch utilization. They track pipeline and margins. Then they try to optimize what already exists. That ...

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How Account Service Holds the Line

Second Wind
2/20/2026


Everything in an agency tends to change at once. Clients shift priorities. Creative takes longer than expected. Budgets move. Timelines slip. What starts as a small adjustment in one place ...

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How to Develop More Strategic Account Executives

Second Wind
1/29/2026


During a recent JAM session, agency leaders and senior team members compared notes on what is working, what’s not, and where agencies need to rethink how the work gets ...

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Total Immersion: Why New Business Has to Be Everyone’s Job

Second Wind
1/13/2026


The word holistic gets tossed around in agency conversations with little thought given to what it actually means. It has become one of those comfortable jargon terms that sounds smart ...

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Let’s Start the New Year Right: A Simple Approach to Planning for 2026

Second Wind
12/2/2025


Agency business planning is something we at Second Wind talk about every year and for good reason. Some agencies have this discipline down to a science. But many smaller shops ...

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How Second Wind Agencies are Adapting to AI

Second Wind
11/19/2025


For agency leaders navigating the evolving landscape of artificial intelligence, the question isn't if to integrate AI, but how. Recently, we hosted a Second Wind JAM Session called AI ...

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Lost The Groove? Reignite Agency Performance with Team Testing

Second Wind
11/13/2025


You can feel it before you can name it.

The work is fine, the team is capable, but something’s… off. Projects take longer, meetings feel heavier, and energy is ...

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Half-Time Huddle: Turning AI Challenges into Agency Wins

Second Wind
11/7/2025


In the latest joint study by the 4A’s and Forrester, The State of Generative AI Inside U.S. Agencies (2025), we find that the game has changed again. Generative ...

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Hiring Future Leaders

5 Traits to Look for in Your Agency’s Future Leaders

Second Wind
6/5/2025

 

Succession planning might not be the most glamorous part of running an agency, but it’s one of the most critical, especially for small shops where leadership transitions can make ...

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Delivering “Wow” as an Account Service Strategy

Second Wind
6/2/2025


The traditional notion of an account executive was that of someone ordered around by the client and disdained by the agency creative. Or, they were the ones living large on ...

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The 21st Century Account Executive

Second Wind
5/20/2025

We’re living in a world where marketing moves at the speed of AI, clients are scattered across the country, and agencies are under more pressure than ever to deliver ...

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Smart Hiring for Small Agencies: Why Employee Testing Is Your Secret Weapon

Second Wind
5/14/2025


Let’s face it—hiring in a small advertising agency is tough. You’re juggling client deadlines, pitches, and production calendars, all while trying to find that one unicorn who ...

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13 Steps to Convert Referrals to Clients

Referrals Remain a Key Source of New Business

Second Wind
4/23/2025


No matter how much technology changes the way agencies prospect, one truth remains: nothing beats a strong referral. The latest Second Wind survey shows that referrals continue to be the ...

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