When our friends at RSW/US issued their 2019 New ...

Edelman, the U.S. public relations firm, pursued a new ...

As the trend of clients in-housing their marketing continues, it ...

Moving marketing to in-house departments is a growing trend in ...

Many agencies run afoul of clients by failing to put ...

Conducting regular client feedback meetings can help your agency maintain ...

Pitching and making presentations can be the most intimidating part ...

Talking with agencies every day, we sometimes see a singular ...

I despair of the lack of basic etiquette in today ...

Delivering excellent client service is a critical commitment for successful ...

In our end-of-year review, we checked to see which articles ...

Agency creative people are in a never-ending quest to make ...

Do all industries include at least some “clients from hell ...

We have a question for all account supervisors, directors of ...

It’s an email world. Once upon a time, we ...

At a recent Certified Account Executive College meeting, Second Wind ...

Thirty years ago, our founder Tony Mikes started Second Wind ...

Many of you are married or in long-term relationships. Think ...

Ad agencies assisting companies in the business-to-business category may be ...