The client contact report or CCR is a critical part ...

You’ve created a concept for a client project that ...

It’s an old cliché, but still true: to win ...

How big is the local political advertising pie exactly? MASSIVE ...

In spite of the hoopla over the value of creative ...

Way before any of us were ready for it, the ...

We know an agency principal who has this poster on ...

Vice marketing—creating promotional materials and ads for heavily regulated ...

A survey by Hightail, a creative collaboration company, asked creative ...

When our friends at RSW/US issued their 2019 New ...

Edelman, the U.S. public relations firm, pursued a new ...

As the trend of clients in-housing their marketing continues, it ...

Moving marketing to in-house departments is a growing trend in ...

Many agencies run afoul of clients by failing to put ...

Conducting regular client feedback meetings can help your agency maintain ...

Pitching and making presentations can be the most intimidating part ...

Talking with agencies every day, we sometimes see a singular ...

I despair of the lack of basic etiquette in today ...

Delivering excellent client service is a critical commitment for successful ...

In our end-of-year review, we checked to see which articles ...