We’ve been thinking lately about how agencies can regain ...

We work in a tough business environment. Accountability, multiplying media ...

A survey by Hightail, a creative collaboration company, asked creative ...

As you work with your clients to set up annual ...

One day on the way to a meeting, I was ...

Learn from the experience of a slow learner - me. Early ...

Client conflict is a growing problem for agencies. Working more ...

In an era when social media emphasizes the personal in ...

Asking clients for feedback regarding their satisfaction with your agency ...

There are some important issues that good account executives consider ...

Do all industries include at least some “clients from hell ...

When two people in business always agree, one of them ...

Winning a really big account can either float a smaller ...

Funny how things go in the agency business... You work ...

“Nothing kills a bad product faster than a great advertising ...

You’ve created a concept for a client project that ...

We write elsewhere about having a balanced mix of client ...

One of the best things about the smaller ad agency ...

Over thirty years ago, our founder Tony Mikes started Second ...