Every agency owner knows the number. Sixty-five percent. Seventy-five. Eighty, if you're disciplined about time tracking. It gets pulled up in the Monday operations meeting, compared against a target ...

The timesheet has run underneath everything an agency does for most of the industry's history. It decides who gets staffed on what, what gets invoiced, and ultimately what the ...

Every small and mid-sized agency pays a tax it never budgets for. It shows up in the extra hour spent tracking down a file that should have been in one ...

Smaller agencies often have a learning curve with regard to “corporate-speak,” particularly with regard to the lingo of procurement departments. A very important term to understand is “project scope.”

According ...

A Lesson in AGI Math

For agencies needing a little refresher, Agency Gross Income is the amount left after subtracting the costs of media, printing, outside digital services, photography, etc ...

Regardless of economic conditions, agencies need to ensure a quick, accurate workflow. Those agencies forced to adjust to lower billings, fewer projects and leaner budgets during a downturn need to ...