We work with vendor partners in our community to help fulfill delivery of assets for capabilities we do not currently offer in-house (printing, web programming, video production, etc.). Our community is very small, and we've recently experienced issues with video production crews taking credit for work we've sub-contracted them for (either by posting the work on their website portfolio without indicating us as the client, sharing production shots on social media and tagging themselves, or verbally mentioning to members of the community that they were hired by the advertiser (client), and not our firm).
After discussions with our internal team, we feel there's an "unspoken code of ethics" that many experienced advertisers are familiar with, but unfortunately that younger, entrepreneurial creatives/freelancers are not.
I'm curious with how other firms are managing and introducing their production teams to their clients... specifically:
1. Are there things you require from your vendor partners as they work with you? Do you review any specific documentation (such as code of conduct/ethics, non-compete and non-disclosure)?
2. What type of language do you use with any contracts with vendor partners that you work with?
3. With regards to video production crews (especially those that wear their logo/CREW shirts on-set), how do you introduce them to the client, and their role? Do you require them to wear your firm's uniforms?
4. In what ways do you safeguard and protect your role in the process as the client?