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Customer Surveys

Customer surveys are a great way for companies to gather feedback on many different topics. Common uses include customer satisfaction, brand loyalty, product usage, ideas for new products and services, advertising effectiveness and much more. The information gathered can be critical to future planning and implementing meaningful changes at the company.

As part of the process, Second Wind will:

  • Execute a discovery call to understand the goals of the study
  • Write the questionnaire
  • Program and host the survey
  • Tabulate the results
  • Provide a written report of the findings and recommendations

Pricing and timing is based on project specifications.

Employee Surveys

Employee surveys are an excellent vehicle for gathering insight about the dispositon and needs of your curent workforce. Additionally, they provide valuable insight on how a company can attract, train, retain and reward employees. Companies who conduct regular employee surveys and implement improvements and changes based on feedback, are likely to have less turnover and a more engaged staff. Employee surveys provide a specific channel for employees to express their views showing them that you care about their opinions and ideas. 

As part of the process, Second Wind will:

  • Execute a discovery call to understand the goals of the study
  • Write the questionnaire
  • Program and host the survey
  • Tabulate the results
  • Provide a written report of the findings and recommendations

Pricing and timing is based on project specifications.