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Debbie, we reimburse cell phone costs for AE's and higher. Two options; they either can join our plan, and we will pay it all (averages to about $60 per month), or we will pay a flat $50 per month reimbursement.
Managers have their phones through our corporate account and their cell phones are covered. Employees get a flat $40/month reimbursement towards their cell phone. (Some lower level employees who really don't use their phones as much get $20/month.)
We reimburse for employees' cell phones at 50% of their bill, but no higher than $55 (the cost of what it would be to be on our agency's plan). We do require that they submit their bill. With some of the newer shared cell/data plans, an employee's reimbursable amount sometimes only comes to $25. We also don't reimburse for device charges, since that is the employee's device that they own and are paying for. It's important to document the policy to avoid any confusion, ensure fairness across all teams and protect the agency's bottom line.