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Clients from hell?

Clients from Hell? We Got ‘Em

Deborah Budd
9/9/2021

Do all industries include at least some “clients from hell ...

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Open Books Test

Second Wind
9/6/2021

In our opinion, there was nothing more dreaded in college ...

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Involve Your Clients in the Planning Process

Beth James
9/1/2021

As you work with your clients to set up annual ...

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Benefits of Employee Testing

The Benefits of Employee Testing

Jeremy Mullen
8/31/2021

To properly value your workforce, you need strong insight into ...

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Scope Creep

Scope Creep: Setting Parameters Protects Agency Profits

Deborah Budd
8/25/2021

Smaller agencies often have a learning curve with regard to ...

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Work When You Feel Like Working

George Fuller
8/16/2021

The first art director I ever worked with was a ...

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It’s the Agency’s Job to Disagree with Clients

Deborah Budd
8/11/2021


When two people in business always agree, one of them ...

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Are You Strong Enough?

Second Wind
8/4/2021

Do you ever pause for a moment in your busy ...

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Winning Workflow: Scheduling Tactics to Spread the Workload

Deborah Budd
7/28/2021

Smart time management skills are essential for ad agency employees ...

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Landing The Big One! What Every Smaller Ad Agency Needs to Know

Beth James
7/21/2021

Winning a really big account can either float a smaller ...

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Instead of Engagement, Focus on Trust, Purpose and Heart

Deborah Budd
7/14/2021

Engagement.It’s a word we throw around like it ...

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What's Good About Pro Bono?

Second Wind
7/14/2021

Plenty! Pro bono, the Latin phrase that literally translates as ...

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Your Old Clients Are Your New Clients

Second Wind
6/29/2021

Funny how things go in the agency business... You work ...

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Be a Mentor, Not a Boss: Welcoming Younger Workers to the Agency

Deborah Budd
6/21/2021

Countless articles discuss coaching and mentoring, work attitudes and differing ...

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Great Expectations

Great Expectations

Second Wind
6/16/2021

“Nothing kills a bad product faster than a great advertising ...

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The Client Feedback Zone: Managing the Client Approval Process

Deborah Budd
6/8/2021

You’ve created a concept for a client project that ...

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Effective Small Agency New Business Is All About Scale

Deborah Budd
6/8/2021

If all agencies had to do every day was run ...

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Putting Out Fires

Are You Putting Out Fires or Managing Workflow? The Urgent/Important Balance

Deborah Budd
6/8/2021

The clients are screaming for their rush jobs, the AEs ...

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Five Ways to Improve Agency Productivity

Beth James
6/4/2021

In terms of employee productivity, today’s rapidly evolving technologies ...

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To Hire People, You Need to Talk to Candidates

Deborah Budd
5/26/2021

At Second Wind, we assist many agencies seeking job candidates ...

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