Hate is a very strong word but sometimes it’s a fair word… especially when applied to performance reviews. The thought of spending valuable agency and employee time on something ...

Managing people can be the most difficult part of owning a small agency. Most agency owners are not trained in human resources management, and far too few understand the legalities ...

Employee reviews are a huge headache for most smaller agency owners. Yet, employees expect them; and they can be useful tools for giving feedback and direction to your staff. They ...